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Horizon and Workspace ONE Architecture for 250k Users Part 1

Disclaimer: This article is based on my own thoughts and experience and may not reflect a real-world design for a Horizon/Workspace ONE architecture of this size. The blog series focuses only on the Horizon or Workspace ONE infrastructure part and does not consider other criteria like CPU/RAM usage, IOPS, amount of applications, use cases and so on. Please contact your partner or VMware’s Professional Services Organization (PSO) for a consulting engagement.

To my knowledge there is no Horizon implementation of this size at the moment of writing. This topic, the architecture and the necessary amount of VMs in the data center, was always important to me since I moved from Citrix Consulting to a VMware pre-sales role. I always asked myself how VMware Horizon scales when there are more than only 10’000 users.

250’000 users are the current maximum for VMware Horizon 7.8 and the goal is to figure out how many Horizon infrastructure servers like Connection Servers, App Volumes Managers (AVM), vCenter servers and Unified Access Gateway (UAG) appliances are needed and how many pods should be configured and federated with the Cloud Pod Architecture (CPA) feature.

I will create my own architecture, meaning that I use the sizing and recommendation guides and design a Horizon 7 environment based on my current knowledge, experience and assumption.

After that I’ll feed the Digital Workspace Designer tool with the necessary information and let this tool create an architecture, which I then compare with my design.

Scenario

This is the scenario I defined and will use for the sizing:  

Users: 250’000
Data Centers: 1 (to keep it simple)
Internal Users: 248’000
Remote Users: 2’000
Concurrency Internal Users: 80% (198’400 users)
Concurrency Remote Users: 50% (1’000 users)

Horizon Sizing Limits & Recommendations

This article is based on the current release of VMware Horizon 7 with the following sizing limits and recommendations:

Horizon version: 7.8
Max. number of active sessions in a Cloud Pod Architecture pod federation: 250’000
Active connections per pod: 10’000 VMs max for VDI (8’000 tested for instant clones)
Max. number of Connection Servers per pod: 7
Active sessions per Connection Server: 2’000
Max. number of VMs per vCenter: 10’000
Max. connections per UAG: 2’000 

The Digital Workspace Designer lists the following Horizon Maximums:

 

Horizon Maximums Digital Workspace Designer

Please read my short article if you are not familiar with the Horizon Block and Pod Architecture.

Note: The App Volumes sizing limits and recommendations have been updated recently and don’t follow this rule of thumb anymore that an App Volumes Manager only can handle 1’000 sessions. The new recommendations are based on “concurrent logins per second” login rate:

New App Volumes Limits Recommendations

 

Architecture Comparison VDI

Please find below my decisions and the one made by the Digital Workspace Designer (DWD) tool:

Horizon ItemMy DecisionDWD ToolNotes
Number of Users (concurrent)199'400199'400
Number of Pods required2020
Number of Desktop Blocks (one per vCenter)100100
Number of Management Blocks (one per pod)2020
Connection Servers required100100
App Volumes Manager Servers802024+1 AVMs for every 2,500 users
vRealize Operations for Horizonn/a22I have no experience with vROps sizing
Unified Access Gateway required22
vCenter servers (to manage clusters)20100Since Horizon 7.7 there is support for spanning vCenters across multiple pods (bound to the limits of vCenter)

Architecture Comparison RDSH

Please find below my decisions* and the one made by the Digital Workspace Designer (DWD) tool:

Horizon ItemMy DecisionDWD ToolNotes
Number of Users (concurrent)199'400199'400
Number of Pods required2020
Number of Desktop Blocks (one per vCenter)20401 block per pod since we are limited by 10k sessions per pod, but only have 333 RDSH per pod
Number of Management Blocks (one per pod)2020
Connection Servers required100100
App Volumes Manager Servers142024+1 AVMs for every 2,500 users/logins (in this case RDSH VMs (6'647 RDSH totally))
vRealize Operations for Horizonn/a22I have no experience with vROps sizing
Unified Access Gateway required22
vCenter servers (to manage resource clusters)440Since Horizon 7.7 there is support for spanning vCenters across multiple pods (bound to the limits of vCenter)

*Max. 30 users per RDSH

Conclusion

VDI

You can see in the table for VDI that I have different numbers for “App Volumes Manager Servers” and “vCenter servers (to manage clusters)”. For the amount of AVM servers I have used the new recommendations which you already saw above. Before Horizon 7.7 the block and pod architecture consisted of one vCenter server per block:

Horizon Pod vCenter tradtitional

That’s why, I assume, the DWD recommends 100 vCenter servers for the resource cluster. In my case I would only use 20 vCenter servers (yes, it increases the failure domain), because Horizon 7.7 and above allows to span one vCenter across multiple pods while respecting the limit of 10’000 VMs per vCenter. So, my assumption is here, even the image below is not showing it, that it should be possible and supported to use one vCenter server per pod:

Horizon Pod Single vCenter

RDSH

If you consult the reference architecture and the recommendation for VMware Horizon you could think that one important information is missing:

The details for a correct sizing and the required architecture for RDSH!

We know that each Horizon pod could handle 10’000 sessions which are 10’000 VDI desktops (VMs) if you use VDI. But for RDSH we need less VMs – in this case only 6’647.

So, the number of pods is not changing because of the limitation “sessions per pod”. But there is no official limitation when it comes to resource blocks per pod and having one connection server for every 2’000 VMs or sessions for VDI, to minimize the impact of a resource block failure. This is not needed here I think. Otherwise you would bloat up the needed Horizon infrastructure servers and this increases operational and maintenance efforts, which obviously also increases the costs.

But, where are the 40 resource blocks of the DWD tool coming from? Is it because the recommendation is to have at least two blocks per pod to minimize the impact of a resource block failure? If yes, then it would make sense, because in my calculation you would have 9’971 RDSH users sessions per pod/block and with the DWD calculation only 4’986 (half) per resource block.

*Update 28/07/2019*
I have been informed by Graeme Gordon from technical marketing that the 40 resources blocks and vCenters are coming from here:

App Volumes vCenters per Pod

I didn’t see that because I expect that we can go higher if it’s a RDSH-only implementation.

App Volumes and RDSH

The biggest difference when we compare the needed architecture for VDI and RDSH is the number of recommended App Volumes Manager servers. Because “concurrent logins at a one per second login rate” for the AVM sizing was not clear to me I asked our technical marketing for clarification and received the following answer:

With RDSH we assign AppStacks to the computer objects rather than to the user. This means the AppStack attachment and filter drive virtualization process happends when the VM is booted. There is still a bit of activity when a user authenticates to the RDS host (assignment validation), but it’s considerably less than the attachment process for a typical VDI user assignment.

Because of this difference, the 1/second/AVM doesn’t really apply for RDSH only implementations.

With this background I’m doing the math with 6’647 logins and neglect the assignment validation activity and this brings me to a number of 4 AVMs only to serve the 6’647 RDS hosts.

Disclaimer

Please be reminded again that these are only calculations to get an idea how many servers/VMs of each Horizon component are needed for a 250k user (~200k CCU) installation. I didn’t consider any disaster recovery requirements and this means that the calculation I have made recommend the least amount of servers required for a VDI- or RDSH-based Horizon implementation.

VCAP7-DTM Design Exam Passed

On 21 October I took my first shot to pass the VCAP7-DTM Design exam and failed as you already know from my this article. Today I am happy to share that I finally passed the exam! 🙂

What did I do with the last information and notes I had about my weaknesses from the last exam score report? I read a lot additional VMware documents and guides about:

  • Integrating Airwatch and VMware Identity Manager (vIDM)
  • Cloud Pod Architecture
  • PCoIP/Blast Display Protocol
  • VMware Identity Manager
  • vSAN 6.2 Essentials from Cormac Hogan and Duncan Epping
  • Horizon Apps (RDSH Pools)
  • Database Requirements
  • Firewall Ports
  • vRealize Operations for Horizon
  • Composer
  • Horizon Security
  • App Volumes & ThinApp
  • Workspace ONE Architecture (SaaS & on-premises)
  • Unified Access Gateway
  • VDI Design Guide from Johan van Amersfoort

Today, I had a few different questions during the exam but reading more PDFs about the above mentioned topics helped me to pass, as it seems. In addition to that, I attended a Digital Workspace Livefire Architecture & Design training which is available for VMware employees and partners. The focus of this training was not only about designing a Horizon architecture, but also about VMware’s EUC design methodology.

If you have the option to attend classroom trainings, then I would recommend the following:

I had two things I struggled with during the exam. Sometimes the questions were not clear enough and I made assumptions what it could mean and that the exam is based on Horizon 7.2 and other old product versions of the Horizon suite:

  • VMware Identity Manager 2.8
  • App Volumes 2.12
  • User Environment Manager 9.1
  • ThinApp 5.1
  • Unified Access Gateway 2.9
  • vSAN 6.2
  • vSphere 6.5
  • vRealize Operations 6.4
  • Mirage 5.x

But maybe it’s only me since I have almost no hands-on experience with Horizon, none with Workspace ONE and in addition to that I’m only 7 months with VMware now. 🙂

It is time for an update, but VMware announced already that they are publishing a new design exam version called VCAP7-DTM 2019 next year.

What about VCIX7-DTM?

 In part 2 of my VCAP7-DTM Design exam blog series I mentioned this:

Since no VCAP7-DTM Deploy exam is available and it’s not clear yet when this exam will be published, you only need the VCAP7-DTM Design certification to earn the VCIX7-DTM status. I have got this information from VMware certification.

This information is not correct, sorry. VMware certification pulled their statement back and provided the information that you need to pass the VCAP6-DTM Deploy exam, as long as no VCAP7-DTM Deploy is available, to earn the VCIX7-DTM badge.

I don’t know yet if I want to pursue the VCIX7-DTM certification and will think about it when the deploy exam for Horizon 7 is available.

What’s next?

Hm… I am going to spend more time again with my family and will use some of my 3 weeks vacation time to assemble and install my new home lab.

Then I also have a few ideas for topics to write about, like:

  • Multi-Domain and Trust with Horizon 7.x
  • Linux VDI Basics with Horizon 7.x
  • SD-WAN for Horizon 7.x
  • NSX Load Balancing for Horizon 7.x

These are only a few of my list, but let’s see if I really find the time to write a few article. 

In regards to certification I think I continue with these exams:

This has no priority for now and can wait until next year! Or…I could try the VDP-DW 2018 since I have vacation. Let’s see 😀

VCAP7-DTM Design Exam, Part 12

I failed the VCAP7-DTM Design exam, but expected it and the first try of the exam showed me what stuff I need to learn better and where my weaknesses are. Let me tell you about my exam experience.

I arrived on time at the PearsonVUE test center, but they had PC problems and so I had to wait first for 30min until I could start the exam. The timer showed me that I have two hours for the 60 questions. The most of the time I was guessing and eliminating the obviously wrong answers and so I was through 50% of the questions of 50% of the time. If you would know a little bit more than I do and you work/worked with all the products on a daily basis, I would say that the exam is a piece of cake!

Nevertheless, I answered all 60 questions 15 minutes before the timer ended, but I didn’t review any of them, because I knew that I still wouldn’t have the better or correct answers. This may sound to you like I failed with a score of 0, but no. I had 252 of the 300 needed points and this is a sign for me that I just need to improve my weak spots and the topics I didn’t check during my preparation time.

Today I’m going to travel to VMware Airwatch in Milton Keynes (UK) for my VMware Workspace ONE: Deploy and Manage [V9.x] training which starts tomorrow. And I have to prepare a presentation for a roadshow with five events where I will be the speaker of a 30min slot. This means no time for studying yet.

But I’m lucky that I still got a seat at the Digital Workspace Livefire Architecture & Design training taking place in three weeks. This will be last part of my preparation for the retake which I planned for 23rd November 2018. But first I have to wait for my new exam voucher. 🙂

I cannot tell you which topics/technologies or questions were asked during the exam, but I can assure you that I didn’t expect some of the questions – they were just craaaaazy or about veeeery old stuff.

This is also one of my problems. You have to study things which are not valid anymore for the today’s product version or implementation. In a few cases the configuration limits or some parts of an architecture have changed.

So, I read the exam blueprint again and checked some of the attached URLs and document links again. In my opinion the following products and versions you should know for the exam:

  • Horizon 7.2
  • VMware Identity Manager 2.8
  • App Volumes 2.12
  • User Environment Manager 9.1
  • ThinApp 5.1
  • Unified Access Gateway 2.9
  • vSAN 6.2
  • vSphere 6.5
  • vRealize Operations 6.4
  • Mirage 5.x

So, this was my exam experience of the VCAP7-DTM Design exam and my advices after. It is totally okay to fail, because it will just help you if you are not prepared well enough or just went to early for your first shot.

My last advice: Use the note board for the difficult answers and topics you have no clue of. If you have enough time, reviewed your answers and you are ready to end the exam, memorize all your notes. Just in case you didn’t pass, you now have the notess in your mind and could transfer themto your personal notebook. This is totally legal and really helpful! 🙂

Good luck to you if you take the exam. I have another four weeks now to fill the gaps. 🙂 See if I passed or not.

VCAP7-DTM Design Exam, Part 11

My last article was about the Horizon reference architecture and four weeks have already passed since then. My VCAP7-DTM Design exam is scheduled for October 18 – that’s in five days!

I haven’t opened my books the last three weeks, because I think it’s important to take a break and get some distance of your books and documents, which allows you to understand things better and faster and see connections between things you haven’t seen before. And another reason was my pregnant wife who delivered our beautiful daughter on October 4! 🙂

I started from scratch and repeated reading all my training material and PDF documents.

Infrastructure Assessment

To design a Horizon 7 environment you have to follow a process to work out a VMware EUC solution that meets the customer’s requirements and follow the VMware design guidelines and use the reference architectures while considering customer constraints. It is very important that all customer business drivers and objectives are clearly defined. Then you will start to gather and analyze the business and application requirements and document the design requirements, assumptions, risks and constraints. For example, if you talk about technical requirements with your customer, the following categories should be covered:

  • Virtualization infrastructure and data center hardware
  • Storage
  • Networking
  • Security
  • Application
  • Directory services and GPOs
  • Monitoring and performance
  • Management
  • Profile management
  • Peripherals
  • Printing
  • Backup and recovery (business continuity)
  • Endpoints
  • Users/Use cases: correlation between hardware, software and user requirements)
  • High availability
  • Licensing

With the information from the assessment phase, the design work can begin and you create the conceptual design before you head over to create a logical design. Advice: Minimize risks and keep things simple!

Horizon Logical Design

The logical design (high level design) follows the conceptual design and defines how to arrange components and features. It is also useful to understand and evaluate the infrastructure design. The easiest and most common way to create a logical design is the use of architecture layers. Each layer contains one or more components and has functional and technical inter-dependencies:

  • User Layer
    • Self-Service portal
    • Authentication
  • Application Layer
    • Application deployment and type (cloud-based, locally installed, enterprise apps etc.)
  • Desktop Layer
    • Use cases and type of user
    • Scalability and multi-site
    • Desktop types and OS
  • Virtualization Layer
    • Hypervisor
    • Compute, network and storage
    • Graphics
  • Hardware Layer
    • Server
    • Network and storage
  • Management Layer
    • Patching
    • Monitoring
    • Cluster and resources
    • Capacity
    • Backup
  • Security Layer
    • Internal and external
    • Authentication and authorization
    • Policies
    • Antivirus etc.

A Horizon logical design could look like this:

Horizon Logical Architecture

If you need to write down use cases and their attributes, here an example:

AttributeDefinition
Business UnitFinance
User ClassificationTask Worker
Time of use07:00-18:00, mo-fr
User deviceThin Client
PeripheralsNone
ConnectivityLAN
PersistencyNon-persistent desktop
Data centerBasel DC1
AuthenticationWindows Login

Horizon Block and Pod Design

In part 4 I covered this topic how to use a repeatable and scalable approach to design a large scale Horizon environment.

Horizon Component Design

To have a complete design you must define the amount and the configuration of Horizon components required for your environment. You have to include certain design recommendations and design the configuration for Horizon components for your use cases. These are some required infrastructure components:

  • VMware Identity Manager
    • Load Balancing for resiliency and scale
    • Database required
    • Connection to Active Directory
    • SaaS-based implementation recommended
    • Approx. 100’000 users per virtual appliance
  • vCenter Server
    • Up to 10’000 virtual machines per vCenter
      • Recommendation: 2’000 desktops per vCenter
    • Dedicated vCenter Server instance per resource block
    • Database required
  •  Connection Server
    • Up to 2’000 sessions per Connection Server (4’000 tested limit)
    • Database required
    • Install at least one Replica Server for redundancy
    • Max. 7 Connection Servers per pod
      • Load-balanced
    • Max. 10’000 sessions per pod recommended
    • Cloud Pod Architecture
      • Max. 175 Connection Servers
      • Max. 120’000 sessions
      • Max. 5 sites
    • View Composer needed?
      • Database required
  • Security Server (not recommended anymore, use UAG)
    • Should not be member of AD domain
    • Load Balancing
    • Should be hardened Windows server (placed in DMZ)
    • 1:1 mapping with Connection Servers
  • Unified Access Gateway (UAG)
    • Virtual appliance (placed in DMZ) based on linux (Photon OS)
    • Scale-out is independent of Connection Server
    • Does not need to be paired with a single Connection Server
    • Load Balancing

Pool and Desktop Configuration

  • Desktop Configuration
    • Specification (OS, apps, RAM, disk, network)
    • Operating System Builds (master images)
      • Image Optimization (use OSOT)
    • Application Deployment
  • Pool Configuration
    • Map use cases to pools
    • Pool Design
      • Type
      • User Assignment
      • User Experience Settings
      • Pool Size
      • Performance
      • AD Groups
    • Pool Types
      • Automated Desktop Pool
      • Manual Desktop Pool
      • RDS Desktop Pool
    • Desktop Persistence
      • Dedicated
      • Floating
    • Desktop Pool Definition
      • Full Clones
      • Linked Clones (Composer)
      • Instant Clones
    • Remote Display Protocol
      • Blast (H.264 capable, TCP/UDP)
      • PCoIP (UDP)
      • RDP (TCP)
    • 3D Rendering (Horizon 7.2)
      • Nvidia GRID vCPU (shared GPU hardware acceleration)
      • Hardware
      • Virtual Shared Graphics Acceleration (vSGA)
      • Virtual Dedicated Graphics Acceleration (vDGA)
      • Soft 3D (Software-accelerated graphics)
      • AMD Multiuser GPU using vDGA
      • Pool must use PCoIP or Blast
      • (Live vMotion of vGPU VMs is supported since Horizon 7.6)

VMware Infrastructure Design

You need to map the Horizon desktop building block and the Horizon management building block to vSphere and identify factors and design decisions to figure out the sizing of the VMware infrastructure.

  • ESXi Hosts
    • ESXi Host Specifications
    • CPU requirements
    • Memory requirements
    • Storage requirements (specially if using vSAN)
    • Host density (max. VMs/desktops per ESXi host)
    • vSphere cluster requirements (HA and DRS)
  • Storage
    • Storage performance and desktop I/O requirements
      • Types of disks (SSD, SAS, SATA)
      • Dedicated array for VDI
      • FC/Network connectivity
    • Shared Storage recommended
      • vSAN recommended for Horizon desktops
      • Datastore sizing
    • Storage requirements depending on pool configuration
      • E.g. Instant Clones use significantly less storage

Network and Security Design

The network design should be simple, scalable and secure. More secure does not always mean less “user simple” (user experience), but it does less risks and does not imply more complexity.

  • Network
    • UAG appliance load-balanced in DMZ
    • Connection Servers load-balanced inside corporate firewall
      • Security Server would be placed in DMZ if no UAG
    • Know the key firewall considerations for Horizon 7
    • Bandwidth requirements for different types of users
    • LAN considerations
    • WAN considerations (e.g. latency, WAN optimization)
    • Optimization/Policies for display protocols (LAN/WAN)
    • vSphere networking requirements
      • Separate networks for management, VMs, vMotion etc.
      • Physical redundancy
      • Use vSphere Distributed Switch
  • Security
    • Secure your desktops (lockdown, GPOs, UEM)
    • Use secure client connections (secure gateways/tunnel)
    • Use Unified Access Gateway for remote access (use three NICs)
      • View Security Server (if needed)
    • User authentication method from internal and external
      • Two Factor Authentication for external connections
    • Restrict access (tags, AD groups)
    • Use NSX for micro segmentation
    • Install signed SSL certificates

Session Management

Our objective of a Horizon implementation is to provide better support to users than the physical solution. Session management is an aspect of this. Configuration and different settings on the sessions or client device are essential for a smooth user experience.

  • Personalization
    • Profile Management (mandatory profiles recommended)
      • Use folder redirection
    • User User Environment Manager (UEM) for Windows and application settings
      • Personalization
      • Application Configuration Management
      • User Environment Settings
      • Application Migration
      • Dynamic Configuration
  • Just-in-Time Management (JMP) Platform
    • App Volumes (real-time application delivery)
    • Instant Clones (rapid desktop provisioning)
    • User Environment Management (contextual policy management)
  • End-User Desktop Maintenance
    • Maintaining linked-clone desktops with Composer
      • Recompose – Patch and update desktop
      • Refresh – Revert OS disk to the base image snapshot
      • Rebalance – Management of datastore capacity
    • Manage Instant Clones by pushing an image
  • User Authentication Method
    • Smartcard
    • Two Factor Authentication (RSA, RADIUS, SAML, vIDM)
    • True SSO (short-lived certificate for Windows login process)
      • Enrollment Server required
  • ADMX template files for secure remote desktops
  • Client Devices
    • Thin clients, zero clients, fat clients, tablet and smartphones
    • Different Horizon Clients
    • Printing

Delivering Applications

The last topic I quickly repeat is about delivering and managing applications. Horizon has different methods of application delivery and the method of application delivery depends on many factors.

  • Applications in general
    • New or existing applications
    • App Lifecycle
    • Dependencies and conflicts
    • Performance and stability
  • Application delivery methods
    • RDS-hosted apps
    • ThinApp package (containerized applications, isolated from OS)
    • Natively installed Windows apps (in master image)
    • Citrix published apps
    • SaaS
    • App Volumes (real-time application delivery with LCM)
  • ThinApp
    • Isolation modes
      • Merged mode (full write access)
      • WriteCopy mode (restricted write access)
      • Full mode (no read/write access)
    • Package format
      • EXE
      • DAT (when EXE is larger than 200MB)
      • MSI

These are the topics you should cover when you prepare for the VCAP7-DTM Design exam. In addition I also read the following documents:

This is my recommendation. Within the last 8 weeks I’ve effectively studied 5 weeks for the exam. I work approx. since 4 months with Horizon products in a pre-sales role, not as a consultant. I will update you after the exam if the experience combined with learning was enough to pass! 🙂

Did I forget anything? Let me know! Jump to part 12

VCAP7-DTM Design Exam, Part 10

In part 10 of my VCAP7-DTM Design exam series we take a look at the Horizon 7 Enterprise Reference Architecture.

To be honest, I didn’t study that much the last two weeks but I checked a few documents about App Volumes, Mirage, ThinApp and User Environment Manager.

This time I would like to summarize what I have learned from the reference architecture and the VMworld 2018 session called Architecting Horizon 7 Enterprise: The Official Reference Architecture (WIN3451BUR).

I only focus on the component design part since I already covered topics like use cases, business drivers, design methodology etc.

Horizon 7

A successful deployment depends on good planning and a very good understanding of the platform. The core elements include Connection Server, Composer, Horizon Agent and Horizon Client. Part 4 to part 9 cover the Horizon 7 component design and also provide more information on the following components.

Horizon 7 Logical Architecture

Identity Manager

VMware Identity Manager (VIDM) can be implemented on-premises or in the cloud, a SaaS-based implementation. If you decide to go with the SaaS implementation, a VIDM connector needs to be installed on-prem to synchronize accounts from Active Directory to the VIDM service in the cloud.

If cloud is no option for you, you still have the possibility for the on-prem deployment and use the Linux-based virtual appliance. There is also a Windows-based installer available which is included in the VMware Enterprise Systems Connector. VMware’s reference architecture is based on the Linux appliance.

VMware Identity Manager Architecture

Syncing resources such as Active Directory and Horizon 7 and can be done either by using a separate VMware Identity Manager Connector or by using the built-in connector of an on-premises VMware Identity Manager VM. The separate connector can run inside the LAN in outbound-only connection mode, meaning the connector receives no incoming connections from the DMZ.

VIDM comes with an embedded PostgreSQL database, but it’s recommended to use an external database server for production deployments.

For high availability, based on your requirements, at least two VIDM appliances should be deployed behind a load balancer. After you have deployed your first appliance, you simply clone it and assign a new hostname and a new IP address.

App Volumes

As you still may know from part 8, App Volumes has two functions. The first is the delivery of applications for VDI and RDSH. The second is the provision of writable volumes to capture user-installed applications and the user profile.

app volumes architecture

For high availability, always use at least two App Volumes Managers which are load-balanced.

AppStacks are very read intensive, hence, you should place AppStacks on storage that is optimized for read operations. Writable volumes should be placed on storage for random IOPS (50/50). There reference architecture uses vSAN to provide a single highly available datastore.

For the SQL database it is recommended using an AlwaysOn Availability Group.

User Environment Manager

When User Environment Manager design decisions need to be made, you have to think about user profiles (mandatory, roaming, local) and folder redirection. As already described in part 9, VMware recommendation is to use mandatory profiles and folder redirection. Use appendix B if you need help configuring the mandatory profile.

vmware user environment manager

The first key design consideration is using DFS-R to provide high availability for the configuration and user shares. Note: Connect the management console only to the hub member when making changes. DFS-R will replicated those changes to the spoke members.

The second consideration one is using GPO loopback processing.

Unified Access Gateway

In part 6 I mentioned that a UAG is typically deployed within the DMZ.

VMware Unified Access Gateway

UAG appliances are deployed in front of the Horizon 7 Connection Servers and sit behind a load balancer. The Unified Access Gateway also runs the Content Gateway as part the AirWatch (WorkspaceONE UEM) service.

You have two sizing options during the appliance deployment:

  • Standard (2 vCPU, 4GB RAM, 2’000 Horizon server connections, 10’000 AirWatch service connections)
  • Large (4 vCPU, 16GB RAM, 2’000 Horizon server connections, 50’000 AirWatch service connections)

As you can see, the big difference here are the estimated AirWatch service connections per appliance. In production you would deploy dedicated UAG appliances for each service. Example:

  • 2 standard size UAGs appliances for 2’000 Horizon 7 sessions (n+1)
  • 3 large size UAG appliances for 50’000 devices using Content Gateway and per-App Tunnel which gives us a total of 100’000 sessions. The third appliance is for high availability (n+1)

vSphere and Physical Environment

The software-defined data center (SDDC) is the foundation that runs all infrastructure servers and components. The products and the licensing for the foundation are outside of the Horizon 7 product (except vSAN), but are required to deliver a complete solution.

And in my opinion this is what makes the whole solution so brilliant. Even I work for VMware, I would never say from the beginning that Horizon is better than XA/XD. This was also the case when I worked as a consultant for Citrix before I joined VMware in May 2018.
It depends on the requirements and use cases which need to be satisfied. That are the most important things if you choose a vendor or a specific technology. Our goal is to make the customer happy! 🙂

But I would say that VMware Horizon including WorkspaceONE is very hard to beat if you use the complete stack! But that’s another topic.

The vSphere infrastructure in the reference architecture includes vSAN and NSX. In part 5 I covered the basics of vSAN, but I think I maybe need to write a short overview about NSX and how you can use it with Horizon.

vSAN provides a hyper-converged storage optimized for virtual machines without the need for an external SAN or NAS. This means that the physical server not only provides the compute and memory resources, but also storage in a modular fashion. You can use vSAN for the management and resource block  and follow a hybrid approach for the management resources and use all-flash vSAN for the Horizon resources.

VMware vSAN

I will not cover the vSphere design, but it’s important to understand that all components are operating redundantly and that you have enough physical resources to meet the requirements.

vSphere Networking

A general recommendation is to use at least 10 GbE connections, to separate each traffic (mgmt, VM traffic, vSAN, vMotion) and make sure that each of them has sufficient bandwidth.

NSX for vSphere

NSX provides several network-based services and performs several security functions within a Horizon 7 implementation:

  • Protects VDI infrastructure
  • Protects desktop pool VM communication with applications
  • Provides user-based access control (user-level identity-based micro-segmentation)

VMware NSX for vSphere

If you want to use NSX you have to think about a NSX infrastructure design as the NSX platform adds new components (e.g. NSX manager) and new possibilities (distributed firewall and identity firewall).

The most important design consideration for Horizon 7 is the concept of micro-segmentation. In the case of Horizon 7, NSX can block desktop-to-desktop communications, which are normally not needed or recommended. Each VM can now be its own perimeter and this desktop isolation prevents threats from spreading:

NSX isolation

The Horizon 7 reference architecture of probably the best document to prepare yourself for the VCAP7-DTM exam. What do the current VCAP7-DTM certified  people say? What else needs to be covered? Jump to part 11

VCAP7-DTM Design Exam, Part 8

This is the 8th part of my VCAP7-DTM Design exam series. In part 7 I covered the creation of a physical design for Horizon desktop and pools. Now we take a look at section 7 of the blueprint, the creation of an application architecture design for Horizon 7:

Section 7 – Incorporate Application Services into a Horizon Physical Design
Objective 7.1: Design Application Integration and/or Delivery System(s) using Horizon Application Tools
Objective 7.2: Design Active Directory to Facilitate Application Assignment Objective 7.3: Design and Size RDS Application Pools and Farms
Objective 7.4: Create Application Architecture Design
Objective 7.5: Design Application Integration and/or Delivery System(s) using Horizon Workspace One

The purpose of implementing VMware Horizon 7 is to deliver virtualized applications and/or desktop for end users. You have different methods of application delivery and the delivery depends on many factors. The delivery method can have major impacts on the user experience.

End users want the “fat client experience” – they want speed and performance and ease of use. IT has to define and find a balance between user experience and security and these opposing goals of IT and end users could be a challenge.

Today, people don’t want to wait for anything. They want to use, consume, be independent and have all the permissions they need to download and/or install applications – they just want to do their job. In this case, for example, a self-service portal with workflows could provide the necessary flexibility and security. But what about application performance and delivery?

One of the biggest challenges during a VDI project are legacy applications and IT still has to manage them in 2018. And sometimes, the customer is making the money with legacy applications. If the performance suffers or these applications don’t work anymore, neither does the business.

Application Delivery

With Horizon 7 you have different options for app delivery:

  • Manually installed applications in the master image or in the virtual desktop
  • Delivery using ThinApp, App Volumes or RDSH (RDS application pool)

workspaceone apps

Each method has advantages, disadvantages and a different way of management. In most of the cases you will find a mix of these application delivery methods, but it depends on your use cases which ones you are going to choose.

I expect you know the features and technology of ThinApp and App Volumes and therefore I don’t explain them further. Just think about flexibility and management. I assume you don’t want to end up with 10 different master images which you have to maintain separately and modify once or twice a week. In general, Office applications and Adobe Reader are installed in the base image and the other applications can be delivered by App Volumes. If you need a “secure browser” (sandboxed browser) environment, then ThinApp is the right solution for this. Maybe you have the same application but with different versions? Then, it depends on the use case and requirement – your options are the manual installation, the delivery with App Volumes and ThinApp. Make yourself familiar with all those methods and also study the multi-site reference guide of each product.

Note: Sometimes it’s hard to know all features of a specific product, but reading and understanding the release notes can save your life sometimes. Example: ThinApp 5.2.3 only supports Firefox version 50.1 and nothing else. Maybe you can install and deploy Firefox 52.9 which is working, but is not officially supported by VMware. And then, when you want to upgrade to 60.1, suddenly the compilation with ThinApp is not working anymore even it was with 52.9, which was also not supported.
If you have read and understood this requirement before, you or your customer wouldn’t have a problem now.

thinapp

Just think about if you provide secure browsing with Firefox delivered by ThinApp and you have a high security environment. When a new Firefox version gets published which is more secure and is supported by Mozilla, you cannot deliver this browser anymore. What are you doing now? Do you have enough time to find, design and test another solution?

By the way, ThinApp’s general support ends in March 2021.

ThinApp, App Volumes and RDSH have unique characteristics that allow them to increase the user experience and decrease resource utilization. Evaluate each solution and use the appropriate one for your design.

xenapp thinapp
PS: If you are using XenApp/XenDesktop you could also consider App Volumes

This is all I have to say about application delivery without going too deep. Make your homework and know what you need! Next time we take a look at section 8 which is about session management and client devices.